Sales Administrator of Hemp Operations


New York, NY, USA

Full time

Jan 24

This job is no longer accepting applications.

Curaleaf Holdings, Inc. (CSE: CURA) (OTCQX: CURLF) (Curaleaf) is a leading international provider of consumer products in cannabis, with a mission to improve lives by providing clarity around cannabis and confidence around consumption. As a high-growth cannabis company known for quality, expertise, and reliability, the company and its brands, including Curaleaf and Select provide industry-leading service, product selection, and accessibility across the medical and adult-use markets. In the United States, Curaleaf currently operates in 23 states with 123 dispensaries, 25 cultivation sites, and over 30 processing sites, and employs over 5,000 team members. Curaleaf International is the leading vertically integrated cannabis company in Europe with a unique supply and distribution network throughout the European market, bringing together pioneering science and research with cutting-edge cultivation, extraction, and production.  Home | Curaleaf | Cannabis with Confidence

Our corporate social responsibility is Rooted In Good  Diversity, Equity, Inclusion + Social Equity + Sustainability Social Responsibility | Curaleaf | Cannabis with Confidence We believe in taking corporate and social responsibility very seriously, from our educational outreach to national partnerships, state-wide initiatives and local causes. Giving back to the communities where we operate is important to us, and helps to change old attitudes by showing the positive impact of cannabis in creating jobs, changing lives, and helping local communities.

We educate. We advocate. We give.

The Sales Administrator of Hemp Operations and Customer Solutions will be responsible for managing all functions of admirative sales support including, but not limited to the tasks listed below.      

We are looking for someone that has a proven skillset in operations and strong negotiation capabilities. CPG experience is mandatory. The candidate, must be able to work cross functionally with finance, sales, production, etc.   

Essential Functions

Monitor and Manage Daily Sales & Operational Systems

SPS EDI Portal, Navision, MS365, 3PL Portal, Shopify, Banking Lockbox Portal

SPS EDI Management - Daily order flow, trigger EDI Invoicing upon confirmation receipt. Enter wholesale orders to align with SPS sales.

Navision Management - Enter new customer & pricing information, maintain pricing in Navision to mirror promotional calendar & activity for accurate invoicing.

3PL Portal Management (Verst Logistics) - Confirm order flow from Shopify & SPS, monitor daily fulfillment is on schedule and return of shipment confirmations.

Payment Management - Monitor receivables & aging reports, enter credit limits, monitor bad debt with accounting and take necessary actions. Manage payment receipts via both electronic to lockbox & hardcopy checks

E-Commerce Management - Export sales revenue from Shopify platform & import into Navision as required monthly. Monitor Shopify reporting and inventory levels are matching across systems

Primary administrative contact with Sales Brokerage

Ensure contractual payment schedule of broker is met and calculated accurately.

Monitor customer payments for any deductions and collaborate to resolve disputes.

Maintain and communicate promotional calendar and pricing communication.

Act as Curaleaf Hemp’s primary contact with accounting

Communicate to VP of CBD & Wellness any concerns raised that effect budget or sales revenue.

Support accounting as required with system work detailed above. Emphasis placed on time sensitive month and quarter end activities.

Sales Support

Act as primary liaison with frontline sales team for all order management support and customer (i.e., new account setup, sampling invoicing, spec sheet management, etc.)

Collaborate with management to ensure timely and accurate payment of commissions & bonuses per employment agreements.

Monitor budgets for all sales related activities including travel, trade spend, etc.

Maintain a calendar of significant activities including team member availability, key sales meetings, travel & vacations

Monitor & maintain inventory of dealer loaders (t-shirts, sales literature, etc.)

Operational Support

Work with Sr Mgr. Hemp Operations to monitor 3PL inventory levels against forecast and new product launch timelines.

Monitor daily Shopify activity and reporting portal with an emphasis on B2B sales.

Communicate new customer of note and associated onboarding timeline and activities

Minimum Requirements:

Location:  Ability to commute daily to NYC office at 420 Lexington Ave, Manhattan

Bachelor's degree

History of setting and driving strategic initiatives

Experience with EDI preferred

Experience working with 3PL(s) preferred

Sales experience preferred

Experience with distributor management preferred

E-commerce management experience preferred

Ability for travel, 20%

Current and valid driver’s license with a clean driving record

Subject to background check per state cannabis regulations 


Team player- ability to work seamlessly with multiple internal and external partners

Ability to adapt and prosper in an ever changing / competitive atmosphere

Strong problem-solving and analytical skills- able to create and discuss reports

Strong negotiation skills

Excellent oral and written communication skills

Excellent customer service skills

Passion for delivering value to the customer 

Candidates will be subject to a background check per state cannabis regulations. Candidates should be prepared to adapt to frequent/last minute adjustments to daily schedules, give special attention to detail, documentation and organization.

Curaleaf Equal Employment Employer

Curaleaf is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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Cannabis with confidence