Dispensary Store Manager


Chicago, IL, USA

Full time

Jan 24

This job is no longer accepting applications.

Curaleaf Holdings, Inc. (CSE: CURA) (OTCQX: CURLF) (Curaleaf) is a leading international provider of consumer products in cannabis, with a mission to improve lives by providing clarity around cannabis and confidence around consumption. As a high-growth cannabis company known for quality, expertise, and reliability, the company and its brands, including Curaleaf and Select provide industry-leading service, product selection, and accessibility across the medical and adult-use markets. In the United States, Curaleaf currently operates in 23 states with 123 dispensaries, 25 cultivation sites, and over 30 processing sites, and employs over 5,000 team members. Curaleaf International is the leading vertically integrated cannabis company in Europe with a unique supply and distribution network throughout the European market, bringing together pioneering science and research with cutting-edge cultivation, extraction, and production.  Home | Curaleaf | Cannabis with Confidence

Our corporate social responsibility is Rooted In Good  Diversity, Equity, Inclusion + Social Equity + Sustainability Social Responsibility | Curaleaf | Cannabis with Confidence We believe in taking corporate and social responsibility very seriously, from our educational outreach to national partnerships, state-wide initiatives and local causes. Giving back to the communities where we operate is important to us, and helps to change old attitudes by showing the positive impact of cannabis in creating jobs, changing lives, and helping local communities.

We educate. We advocate. We give.

The Dispensary Manager ensures that the dispensary operations comply with the State Regulations and internally approved Standard Operating Procedures (SOP’s). The Dispensary Manager collaborates with the Senior Retail Leaders to develop, document, and implement practices, policies, and strategies that support performance and results-driven culture.

Essential Duties and Responsibilities

Maintains the highest level of presentation, customer service, and compassion to all patients

Responsible for managing the dispensary department in a manner that supports the organizations' mission

Provide departmental leadership to assure that all departmental operations such as admissions, patient consulting, product dispensing, cash management, inventory management, inventory auditing, outreach, marketing, and ordering are functioning with integrity and in the most cost-efficient, compassionate, and compliant manner

Performing monthly, quarterly, and annual sales reviews and provide suggestions for improvement to the Executive Director

Responsible for ensuring vigilance, adherence, and departmental compliance with the Medical Use of Marijuana Program and HIPPA regulations, including but not limited to confidentiality, training, patient record keeping, submissions of reports, preparation of policies and procedures, acting as a departmental contact person for regulators and law enforcement personnel

Reviewing, maintaining, and updating all departmental SOP’s and assuring that any changes are communicated to employees and the most recent SOP versions are available 24/7 for planned and unplanned audits by regulators and organization management

Overseeing and ensuring cash management procedures are followed including, transacting, opening, closing, depositing, reporting, maintaining, and reconciling cash with all departmental SOP’s


Practice policies and procedures related to the protection of personal and sensitive data must be adhered to at all times

Assists senior leadership in adhering to all regulatory licenses and processing of renewals

Responsible for leading and complying with planned and unplanned quarterly audits/inspections

Inventory Control and Management

Creating new product and price points for our products

Ensuring proper management of pre-packaged inventory and inventory movement between the vault and dispensing stations

Overseeing and ensuring nightly audits & 30-day audits are conducted in conjunction with all departments

Responsible for organizing regular meetings with suppliers to optimize discounts and achieve the best pricing in the market

Marketing and Outreach

Organize and lead guest tours and maintaining relationships within our local communities

Responsible for ongoing education and outreach programs

Responsible for maintaining all social media content in a professional way that portrays a best in class company image

Coordinate on the success of promotions, coupon and recommend future promotions and sales

Measure customer satisfaction through surveys and interviews

Responsible for the preparation of content for all educational materials and presentations

Human Resources

Records Retention

Accountable for resolving day to day employee benefits administration issue

Planning & coordination of staff meetings and company-sponsored events

Education and/or Experience

Bachelors Degree in business, management, or related areas

Experience working in a fast-paced environment; 7+ years in a progressively responsible retail experience, including at least 5+ years in a management position

Proficient computing skills; MSWord, Outlook, Excel

Innate desire to achieve success and a work ethic to match

Ability to critically think and problem solve without direction

High level of integrity

Must be at least 21 years of age

Subject to background check per state cannabis regulations

Curaleaf is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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Cannabis with confidence