Order Fulfillment Agent - 1st Shift

Cresco Labs

Joliet, IL, USA

Full time

Jan 24

This job is no longer accepting applications.

COMPANY OVERVIEW

Recently named one of Entrepreneur magazine’s Top 100 Cannabis Leaders, Cresco Labs is one of the largest vertically-integrated multi-state cannabis operators in the United States. Cresco is built to become the most important company in the cannabis industry by combining the most strategic geographic footprint with one of the leading distribution platforms in North America. Employing a consumer-packaged goods (“CPG”) approach to cannabis, Cresco’s house of brands is designed to meet the needs of all consumer segments and includes some of the most recognized and trusted national brands including Cresco, Remedi and Mindy’s, a line of edibles created by James Beard Award-winning chef Mindy Segal. Sunnyside*, Cresco’s national dispensary brand is a wellness-focused retailer designed to build trust, education and convenience for both existing and new cannabis consumers. Recognizing that the cannabis industry is poised to become one of the leading job creators in the country, Cresco has launched the industry’s first national comprehensive Social Equity and Educational Development (SEED) initiative designed to ensure that all members of society have the skills, knowledge and opportunity to work in and own businesses in the cannabis industry. 

MISSION STATEMENT

At Cresco, we aim to lead the nation’s cannabis industry with a focus on regulatory compliance, product consistency, and customer satisfaction. Our operations bring legitimacy to the cannabis industry by acting with the highest level of integrity, strictly adhering to regulations, and promoting the clinical efficacy of cannabis. As Cresco grows, we will operate with the same level of professionalism and precision in each new market we move in to.

JOB SUMMARY

Our Order Fulfillment Agent is responsible for picking, processing, and packaging all customer orders appropriately before leaving the facility for delivery. This role works closely with our Logistics Agents to ensure customer orders are accurate, complete, and arranged in accordance with Cresco's quality standards and state regulations. 

CORE JOB DUTIES 


Confirming packaging and marketing labels are correct on finished goods 

Creation of compliance labels using POS system 

Applying compliance labels to all products 

Confirming products’ unit counts and compliance labels match dispensary manifests, ensuring no rejections or complaints from customers 

Toting and sealing all finished orders for delivery 

Placing customer orders on schedule based on logistics, on-hand inventory, and customer requests 


REQUIRED EXPERIENCE, EDUCATION AND SKILLS 


Strong attention to detail and ability to adhere to strict policies and procedure 

Well organized and ability to keep deadlines 

Works well with all peers 

Effective communication skills 

Effective time-management skills and ability to multi-task 

Ability to work in a fast-paced, changing and challenging environment  

Basic Excel, Word, and general compute knowledge 

Ability to stand for at least 6 hours per day and lift up to 50 pounds to torso level is necessary


ADDITIONAL REQUIREMENTS


Must be 21 years of age or older to apply

Must comply with all legal or company regulations for working in the industry 


Cresco Labs is an Equal Opportunity Employer and all applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

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Cresco Labs

Normalize and professionalize cannabis and educate consumers to eliminate the social stigmas associated with cannabis

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