Order Fulfillment Agent
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Recently named one of Entrepreneur magazine’s Top 100 Cannabis Leaders, Cresco Labs is one of the largest vertically-integrated multi-state cannabis operators in the United States. Cresco is built to become the most important company in the cannabis industry by combining the most strategic geographic footprint with one of the leading distribution platforms in North America. Employing a consumer-packaged goods (“CPG”) approach to cannabis, Cresco’s house of brands is designed to meet the needs of all consumer segments and includes some of the most recognized and trusted national brands including Cresco, Remedi and Mindy’s, a line of edibles created by James Beard Award-winning chef Mindy Segal. Sunnyside*, Cresco’s national dispensary brand is a wellness-focused retailer designed to build trust, education and convenience for both existing and new cannabis consumers. Recognizing that the cannabis industry is poised to become one of the leading job creators in the country, Cresco has launched the industry’s first national comprehensive Social Equity and Educational Development (SEED) initiative designed to ensure that all members of society have the skills, knowledge and opportunity to work in and own businesses in the cannabis industry.
At Cresco, we aim to lead the nation’s cannabis industry with a focus on regulatory compliance, product consistency, and customer satisfaction. Our operations bring legitimacy to the cannabis industry by acting with the highest level of integrity, strictly adhering to regulations, and promoting the clinical efficacy of cannabis. As Cresco grows, we will operate with the same level of professionalism and precision in each new market we move in to.
Our Order Fulfillment Agent is responsible for picking, processing, and packaging all customer orders appropriately before leaving the facility for delivery. This role works closely with our Logistics Agents to ensure customer orders are accurate, complete, and arranged in accordance with Cresco's quality standards and state regulations.
CORE JOB DUTIES
Confirming packaging and marketing labels are correct on finished goods
Creation of compliance labels using POS system
Applying compliance labels to all products
Confirming products’ unit counts and compliance labels match dispensary manifests, ensuring no rejections or complaints from customers
Toting and sealing all finished orders for delivery
Placing customer orders on schedule based on logistics, on-hand inventory, and customer requests
REQUIRED EXPERIENCE, EDUCATION AND SKILLS
Strong attention to detail and ability to adhere to strict policies and procedure
Well organized and ability to keep deadlines
Works well with all peers
Effective communication skills
Effective time-management skills and ability to multi-task
Ability to work in a fast-paced, changing and challenging environment
Basic Excel, Word, and general compute knowledge
Ability to stand for at least 6 hours per day and lift up to 50 pounds to torso level is necessary
Must be 21 years of age or older to apply
Must comply with all legal or company regulations for working in the industry
Cresco Labs is an Equal Opportunity Employer and all applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
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Normalize and professionalize cannabis and educate consumers to eliminate the social stigmas associated with cannabis