Compliance Manager

Cresco Labs

Chicago, IL, USA

Full time

Jan 24

This job is no longer accepting applications.


Recently named one of Entrepreneur magazine’s Top 100 Cannabis Leaders, Cresco Labs is one of the largest vertically-integrated multi-state cannabis operators in the United States. Cresco is built to become the most important company in the cannabis industry by combining the most strategic geographic footprint with one of the leading distribution platforms in North America. Employing a consumer-packaged goods (“CPG”) approach to cannabis, Cresco’s house of brands is designed to meet the needs of all consumer segments and includes some of the most recognized and trusted national brands including Cresco, Remedi and Mindy’s, a line of edibles created by James Beard Award-winning chef Mindy Segal. Sunnyside*, Cresco’s national dispensary brand is a wellness-focused retailer designed to build trust, education and convenience for both existing and new cannabis consumers. Recognizing that the cannabis industry is poised to become one of the leading job creators in the country, Cresco has launched the industry’s first national comprehensive Social Equity and Educational Development (SEED) initiative designed to ensure that all members of society have the skills, knowledge and opportunity to work in and own businesses in the cannabis industry. 


At Cresco, we aim to lead the nation’s cannabis industry with a focus on regulatory compliance, product consistency, and customer satisfaction. Our operations bring legitimacy to the cannabis industry by acting with the highest level of integrity, strictly adhering to regulations, and promoting the clinical efficacy of cannabis. As Cresco grows, we will operate with the same level of professionalism and precision in each new market we move in to.


Cresco Labs is seeking a Retail Compliance Manager to join our Compliance team. The Retail Compliance Manager is responsible for ensuring all company dispensaries remain compliant under state laws and will work closely with the Department of Professional Regulation, in addition to Local and State law enforcement agencies.  A successful candidate has the ability apply and interpret audit and compliance requirements for various departments and has previous experience monitoring, investigating, and resolving inventory discrepancies.



Prepare and conduct inspections with the Department of Professional Regulation and State Police officials when necessary

Ensure accurate records of all dispensary activities including daily cash reconciliations, patient/customer records, sales, deliveries and returns are being done in accordance with the State regulations as well as standards set by Company

Monitor BioTrack for product returns; communicate any issues to appropriate department and work with the dispensary teams to provide BioTrack information to assist dispensaries when issues arise

Collect, audit, and file required paperwork from all department to ensure compliance

Prepare compliance status report for Regional Compliance Director

Confirm that all new packaging and labeling is compliant prior to distribution


Prepare weekly inventory inspection reports for all facilities

Monitor inventory losses and assist in developing processes and procedures to reduce loss in all departments

Ensure full inventory is completed at all facilities; investigate and resolve any inventory discrepancies

Review all inventory reports and files

Participate in weekly manager meetings


Minimum of 3 years of compliance experience, ideally in the regulated cannabis industry or another regulated industry, such as alcohol, tobacco, medical, or manufacturing, preferred

Must have the ability to develop and foster strong working relationships throughout all levels of the organization

Demonstrated problem-solving skills; the ability to either predict and / or identify and drive problem/issue to resolution in partnership with stakeholders

Excellent people and communication skills (verbal and written), with ability to successfully explain complex matters and provide persuasive support for positions with internal stakeholders, outside partners, and to communicate with all levels of the organization

Ability to successfully manage a high-volume workload with tight deadlines

Detail-oriented and ability to adapt to changing demands and priorities

Capable of handling confidential information discreetly and professionally

Proficient in Microsoft Office Word, Excel and PowerPoint

Working knowledge or ability to develop working knowledge of all state and local regulations

Ability to travel within the state, as required

Must have reliable transportation


Must be 21 years of age or older to apply

Must comply with all legal or company regulations for working in the industry 

Cresco Labs is an Equal Opportunity Employer and all applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

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Cresco Labs

Normalize and professionalize cannabis and educate consumers to eliminate the social stigmas associated with cannabis