Delivery Lead


Santa Ana, CA, USA

Full time

Aug 6

This job is no longer accepting applications.

Our Story

MedMen is a cannabis retailer with flagship locations in Los Angeles, Las Vegas, Chicago, and New York. MedMen offers a robust selection of high-quality products, including MedMen-owned brands [statemade], LuxLyte, and MedMen Red through its premium retail stores, proprietary delivery service, as well as curbside and in-store pick up. MedMen Buds, an industry-first loyalty program, provides exclusive access to promotions, product drops and content. MedMen believes that a world where cannabis is legal and regulated is safer, healthier and happier. Learn more about MedMen at

Job Summary

The Delivery Lead reports to the Co-Manager of Delivery or Co-Manager of Operations and is responsible for day to day oversight of the logistics and process of delivery.  

The Delivery Lead is charged with maximizing routes through Onfleet, with the ultimate goal of efficiency, accuracy and timeliness of deliveries and proactively solves delivery-related problems. Also, the Delivery Lead oversees delivery payment and inventory management. 

Job Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Manage Onfleet navigation system to assign deliveries to drivers and optimize routes

Select a collection of delivery orders (tasks) in the Onfleet dashboard and assign it to a driver

Follow maximum retail delivery amount per driver

Ensure all orders are within daily compliance limits

Create a route as soon as delivery orders are ready and there is an available car and driver

Notify drivers when an order is assigned

Communicate delivery issues to customers within Onfleet

Ensure delivery address is within regulations and to a physical address

Work with operation associates to increase efficiency, accuracy and timeliness of orders to be prepared and packaged for MedMen delivery customers

Check all cannabis orders against the pick receipt with the driver before placing in the storage box for the delivery run

Complete Delivery Cash Reconciliation form before and after each delivery run and report any discrepancies

Ensure drivers complete Delivery Driver Checklist before going on any delivery run

Complete till bag for drivers

Ensure scheduled drivers have the Onfleet app toggled to “On Duty” at all times during their scheduled shift

Reconcile returned product after each delivery back into inventory

Manage all cash and pick receipts

Report any deviation from Onfleet navigation except for BCC approved fuel or vehicle repair stops

Maintain Delivery documents at the store

(Note:­ The Company complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act (ADAAA), and all applicable state and local fair employment practices laws, and is committed to providing equal employment opportunities to qualified individuals with disabilities. Consistent with this commitment, the Company will provide a reasonable accommodation to disabled applicants and employees if the reasonable accommodation would allow the individual to perform the essential functions of the job, unless doing so would create an undue hardship.)

Basic Qualifications

Minimum 21 years of age

Minimum 2 years operational logistics experience

Must possess strong analytical skills to assess data, facts and figures

A clean driving record with no traffic violations

Valid driver’s license

A vehicle, registered to you, to be used for deliveries

Delivery-specific car insurance in your name that is state-compliant and specifically covers the delivery of cannabis

Strong analytical skills to assess data, facts and figures

Preferred Qualifications

Dynamic interpersonal and communication skills

An innovator who is business minded

A highly self-motivated individual

Ethical conduct

Communication proficiency


Intermediate-level math skills. A key component of meeting our business compliance standards is to perform mathematical calculations to ensure that we are not making sales over the “daily limits”. Failure to perform these calculations could be a store audit (during which the store would be closed) and/or losing our license to sell.

Work Environment:

This job operates in a professional store environment. This role routinely uses standard office equipment such as computers, phones, and photocopiers.

Physical Demands:

While performing the duties of this job, the employee is regularly required to talk and hear.  This employee is required to stand, walk, use hands or feet, reach with hands and arms and may be required to lift a minimum of 50 pounds.

Position Type and Expected Hours of Work:

This is a full-time position. This position regularly requires long hours, flexible schedule, nights, weekend work and holiday availability.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

MedMen Is An Equal Opportunity Employer: We are committed to equal employment opportunity regardless of race, color, religion, creed, national origin or ancestry, ethnicity, sex, sexual orientation, gender, age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable laws.

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MedMen Cannabis Dispensaries and Delivery Service