Wellness Advisor

Sunnyside

Ambler, PA, USA

Full time

Aug 5

This job is no longer accepting applications.

COMPANY OVERVIEW

Recently named one of Entrepreneur magazine’s Top 100 Cannabis Leaders, Cresco Labs is one of the largest vertically-integrated multi-state cannabis operators in the United States. Cresco is built to become the most important company in the cannabis industry by combining the most strategic geographic footprint with one of the leading distribution platforms in North America. Employing a consumer-packaged goods (“CPG”) approach to cannabis, Cresco’s house of brands is designed to meet the needs of all consumer segments and includes some of the most recognized and trusted national brands including Cresco, Remedi and Mindy’s, a line of edibles created by James Beard Award-winning chef Mindy Segal. Sunnyside*, Cresco’s national dispensary brand is a wellness-focused retailer designed to build trust, education and convenience for both existing and new cannabis consumers. Recognizing that the cannabis industry is poised to become one of the leading job creators in the country, Cresco has launched the industry’s first national comprehensive Social Equity and Educational Development (SEED) initiative designed to ensure that all members of society have the skills, knowledge and opportunity to work in and own businesses in the cannabis industry. 

MISSION STATEMENT

At Cresco, we aim to lead the nation’s cannabis industry with a focus on regulatory compliance, product consistency, and customer satisfaction. Our operations bring legitimacy to the cannabis industry by acting with the highest level of integrity, strictly adhering to regulations, and promoting the clinical efficacy of cannabis. As Cresco grows, we will operate with the same level of professionalism and precision in each new market we move in to.

JOB SUMMARY

Join our Cresco Labs team as a Wellness Advisor. Your main responsibility will be to assist patients in selecting the proper medical cannabis products for their needs and are the go to product expert on duty at the store. Wellness Advisors engage in one-on-one conversations with patients from the time they walk into the store until they check out. Compliance with applicable rules and regulations as implemented by the state and Cresco Labs will be required.

The ideal Wellness Advisor should be friendly and positive, much like the barista who provides you your favorite coffee. We hope our patients are drawn to our Wellness Advisors and the dispensary because of our service, our products as well as your approachable and knowledgeable demeanor.

CORE JOB DUTIES


Help patients make the right choices by knowing how the different methods of cannabis affect patients differently

Suggesting dosage starting points for new patients

Correct cash handling

Verification of proper paperwork, documentation and ID for patients

Accurate use of the Point of Sale (POS) system; timely data entry of patient profiles in both the POS system and the state's electronic verification system

Maintenance of hard copy files (when required)

Assist in verifying the accuracy of orders when being delivered

Ensure security measures and safety compliance for the store

Maintain an organized and clean store

Manage the visitor log

Reporting of employee issues or patient situations

Provide any necessary support to the management team to ensure retail store operations run smoothly, properly and in compliance with the applicable rules and regulations, including: daily activities, maintenance, and patient information for any reported issues and/or complaints


REQUIRED EXPERIENCE, EDUCATION AND SKILLS


High School Diploma or equivalent

1 - 5 years’ experience in retail or customer service

High Energy, patient focused, compassionate

Retail experience mandatory

Excellent customer service skills

Ability to learn and understand cannabinoids and how they interact with the human body

Ability to use standard office equipment, computer equipment and software including word processing, database management, spreadsheet applications and email

Ability to work effectively with employees, management, patients, governmental agencies, community members and the general public

Understanding of applicable federal, state and local laws and regulations as they pertain to the industry, personnel law, safety regulations, local municipal codes and organizational rules, regulations, directives and standard operating procedures


ADDITIONAL REQUIREMENTS


Must be 21 years of age or older to apply

Must comply with all legal or company regulations for working in the industry 


Cresco Labs is an Equal Opportunity Employer and all applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

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Sunnyside

A new kind of cannabis shop

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