Retail Maintenance Coordinator
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Recently named one of Entrepreneur magazine’s Top 100 Cannabis Leaders, Cresco Labs is one of the largest vertically-integrated multi-state cannabis operators in the United States. Cresco is built to become the most important company in the cannabis industry by combining the most strategic geographic footprint with one of the leading distribution platforms in North America. Employing a consumer-packaged goods (“CPG”) approach to cannabis, Cresco’s house of brands is designed to meet the needs of all consumer segments and includes some of the most recognized and trusted national brands including Cresco, Remedi and Mindy’s, a line of edibles created by James Beard Award-winning chef Mindy Segal. Sunnyside*, Cresco’s national dispensary brand is a wellness-focused retailer designed to build trust, education and convenience for both existing and new cannabis consumers. Recognizing that the cannabis industry is poised to become one of the leading job creators in the country, Cresco has launched the industry’s first national comprehensive Social Equity and Educational Development (SEED) initiative designed to ensure that all members of society have the skills, knowledge and opportunity to work in and own businesses in the cannabis industry.
At Cresco, we aim to lead the nation’s cannabis industry with a focus on regulatory compliance, product consistency, and customer satisfaction. Our operations bring legitimacy to the cannabis industry by acting with the highest level of integrity, strictly adhering to regulations, and promoting the clinical efficacy of cannabis. As Cresco grows, we will operate with the same level of professionalism and precision in each new market we move in to.
Cresco Labs is seeking a Retail Maintenance Coordinator to join our growing Retail team. The successful candidate will be the point-person for the day-to-day store maintenance, repair and facilities needs for all Sunnyside* dispensary retail locations. This individual will oversee the external facilities service provider resource and ensure that all store repair and maintenance requests are resolved in a timely manner. They will ensure that our retail dispensary locations continue to be on-brand and safe for all our employees as well as our customers. Additionally, this position will serve in a support capacity for new-store openings and major store renovations, serving as a key executer of maintenance related tasks in these areas.
CORE JOB DUTIES
• Direct oversight for the overall maintenance of each Sunnyside* Dispensary.• Escalation point for outsourced national facility maintenance vendor.• Timely resolution of all facility trouble tickets.• Interface with Real Estate property management for any landlord issue escalations.• Generate an annual maintenance program to ensure dispensary look and feel remain brand appropriate.• Emergency contact person for any facilities-related dispensary issues.• Establish and maintain consistent cleaning process across all retail facilities• Establish and maintain asset list of mechanical systems within retail facilities, i.e generator, HVAC, safes, etc.• Manage, track, and maintain the annual facilities budget
REQUIRED EXPERIENCE, EDUCATION AND SKILLS• 2+ years of experience in an administrative capacity providing extraordinary customer service• High School Diploma or equivalent,• Highly proficient in Microsoft Office, advanced Excel knowledge• Working knowledge of office equipment• Strong interpersonal communication skills• Must be extremely detail oriented• Exceptional organizational skills• Willing and able to work in a fast pace environment
Must be 21 years of age or older to apply
Must comply with all legal or company regulations for working in the industry
Cresco Labs is an Equal Opportunity Employer and all applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
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A new kind of cannabis shop