Lead Store Associate
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Curaleaf Holdings, Inc. (CSE: CURA) (OTCQX: CURLF) (Curaleaf) is a leading U.S. provider of consumer products in cannabis, with a mission to improve lives by providing clarity around cannabis and confidence around consumption. As a vertically integrated, high-growth cannabis operator known for quality, expertise, and reliability, the company and its brands, including Curaleaf and Select provide industry-leading service, product selection, and accessibility across the medical and adult-use markets. Curaleaf currently operates in 23 states with 106 dispensaries, 22 cultivation sites, and over 30 processing sites, and employs over 4,600 team members across the United States. Home | Curaleaf | Cannabis with Confidence
Our corporate social responsibility is Rooted In Good Diversity, Equity, Inclusion + Social Equity + Sustainability Social Responsibility | Curaleaf | Cannabis with Confidence We believe in taking corporate and social responsibility very seriously, from our educational outreach to national partnerships, state-wide initiatives and local causes. Giving back to the communities where we operate is important to us, and helps to change old attitudes by showing the positive impact of cannabis in creating jobs, changing lives, and helping local communities.
We educate. We advocate. We give.
Curaleaf ME is seeking a Lead Dispensary Associate in our South Portland location, who will be responsible for ensuring each Curaleaf customer receives outstanding service by providing a positive and friendly environment, assist customers with their personal needs, maintain solid product knowledge, and always provide the highest level of customer service.
Essential Duties and Responsibilities:
Provide exceptional customer service in accordance with established standards
Provide additional leadership to the leadership team for best customer service practices
Ensuring all SOP’s are being followed by all Dispensary Associates on site
Develop and maintain rapport with our customers, vendors, service providers and staff
Ensure customers’ concerns and/or questions are solved and answered promptly and efficiently, and communicate requests and/or problems to management when needed
Recommend, select and help locate the proper product for our customers depending on their individual needs
Communicate the effects of different types of cannabis clearly and effectively
Ensure strict controls to protect organization assets at the direction of management
Assist in display maintenance and housekeeping
Assist in processing and replenishing merchandise and monitoring floor stock, and participate in inventory counts
Answer phone calls and forward to the appropriate staff member
Frequently maintain dispensary’s cleanliness, i.e. dusting, glass cleaning, vacuuming, sweeping and sanitization
Maintain a positive work environment conducive to trust and respect
Maintain strictest confidentiality in compliance with HIPAA guidelines
Perform other related work as required
Education and/or Work Experience Requirements:
High school diploma or general education degree (GED); or six months related experience and/or training; or equivalent combination of education and experience
Retail, cash handling and Point of Sales (POS) experience required
Working knowledge of Microsoft Office
Experience in the medical cannabis industry desirable, but not required
Must be 21 years old
Subject to background check per state cannabis regulations
Must be able to work weekends and some holidays
Excellent oral and written communication skills
Proficient computing skills
Innate desire to achieve success and a work ethic to match
Ability to critically think and problem solve without direction
High level of integrity
Work may require prolonged sitting/standing, some bending, stooping and stretching. Requires eye-hand coordination and manual dexterity sufficient to operate a cash register, credit card machine, photocopier, telephone, calculator and other office equipment. Requires normal range of hearing. Requires close vision with the ability to see color and adjust focus. Requires lifting up to 50 pounds occasionally.
Curaleaf is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
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Cannabis with confidence