Quality Assurance Manager
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Curaleaf Holdings, Inc. (CSE: CURA) (OTCQX: CURLF) (Curaleaf) is a leading U.S. provider of consumer products in cannabis, with a mission to improve lives by providing clarity around cannabis and confidence around consumption. As a vertically integrated, high-growth cannabis operator known for quality, expertise, and reliability, the company and its brands, including Curaleaf and Select provide industry-leading service, product selection, and accessibility across the medical and adult-use markets. Curaleaf currently operates in 23 states with 106 dispensaries, 22 cultivation sites, and over 30 processing sites, and employs over 4,600 team members across the United States. Home | Curaleaf | Cannabis with Confidence
Our corporate social responsibility is Rooted In Good Diversity, Equity, Inclusion + Social Equity + Sustainability Social Responsibility | Curaleaf | Cannabis with Confidence We believe in taking corporate and social responsibility very seriously, from our educational outreach to national partnerships, state-wide initiatives and local causes. Giving back to the communities where we operate is important to us, and helps to change old attitudes by showing the positive impact of cannabis in creating jobs, changing lives, and helping local communities.
We educate. We advocate. We give.
The Quality Manager will be responsible for supporting the national standardization of processing and manufacturing procedures, technology, and business practices at a State level. This role will support ongoing operations, working closely with Quality leadership to continuously improve operations. The Quality Manager will also be responsible for training site team members on SOPs using the Quality Management System. This role will develop key relationships with other Curaleaf teams including, but not limited to: Compliance, Operations, and Cultivation.
Implement, monitor, and maintain all Quality programs and processes within the state.
Lead, train, and mentor site team members in job performance and professionalism.
Identify all potential, serious, or chronic problems affecting product quality or compliance.
Participate in updating Quality procedures and validation processes. Review and assist with policy changes and updates applicable to the state.
Establish and enforce quality assurance standards and provide technical and regulatory services in production and packaging.
Initiate RCA and CAPA for state events and work with compliance and operational teams to correct and document Non-Conformance.
Develop, implement, and monitor sustainment of corrective actions for state events.
Assist, encourage and participate in continuous quality improvement process through reinforcement of product quality, new processing and manufacturing technologies, creation of specifications, and performance and oversight of various auditing and investigation actions.
Perform direct Internal Audits and ensure integrity and sustainment of the quality systems.
Partner with state compliance and operational leadership to ensure the company is maintaining all standards set forth by State and Federal regulations and guidelines
Ensure preventative maintenance and calibrations are performed for all site instrumentation.
Enforces and monitors the vendor approval process for incoming products and consumables.
Enforces and monitors the hold and release program for the state.
Work closely with state leadership to develop, revise, and maintain national SOPs at the site level to allow for reasonable specialization and adaptation based on state regulations.
Support state Cultivation and Marketing in implementing and maintaining quality policies and procedures.
Integrate State-specific SOPs into the Quality Management System (QMS)and develop training and qualification procedures for site team members.
Responsible for communicating all document changes to Document Management Coordinator to update the centralized document library and ensure document retention in compliance with requirements of 21 CFR part 11.
Perform periodic review of procedures, forms, logs and master batch records (MBRs).
Direct and implement changes into procedures identified by Change Control and CAPA processes.
Track new document creation, administrate document’s controlled copies, administrate and archive inactive documents, maintain an active document history file, and ensure user access to controlled document’s original copy in collaboration with Document Management Coordinator.
Manage the roll-out and adoption of the QMS at a state level.
Train and develop staff using SOPs and training modules embedded in the QMS.
Maintain applicable components and coordinate routine uploads into the QMS.
Provide routine status updates and relevant information and priorities to the Quality team.
Promote a culture of quality and change management by empowering team members and colleagues.
Additional duties and responsibilities will be assigned as necessary.
Undergraduate Degree required. Degree in Sciences, or similar discipline preferred.
5+ years of relevant work experience.
Advanced MS Office and Excel skills required.
Excellent oral and written communication skills with attention to detail.
Strong knowledge of laboratory processes and/or FDA manufacturing required.
Results-driven and task-oriented.
Flexible and creative, while maintaining a strong work ethic and the ability to meet critical deadlines.
Ability to prioritize under pressure and identify and solve key roadblocks facing the Operational Teams and processing and manufacturing projects in particular.
Excellent communication skills and ability to interact professionally at all levels of the organization, with vendors and outside stakeholders.
Subject to background check per state cannabis regulations
Curaleaf is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
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