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Curaleaf Holdings, Inc. (CSE: CURA) (OTCQX: CURLF) ("Curaleaf") is a leading U.S. provider of consumer products in cannabis, with a mission to improve lives by providing clarity around cannabis and confidence around consumption. As a vertically integrated, high-growth cannabis operator known for quality, expertise, and reliability, the company and its brands, including Curaleaf and Select provide industry-leading service, product selection, and accessibility across the medical and adult-use markets. Curaleaf currently operates in 23 states with 106 dispensaries, 22 cultivation sites, and over 30 processing sites, and employs over 4,600 team members across the United States. Home | Curaleaf | Cannabis with Confidence
Our corporate social responsibility is Rooted In Good Diversity, Equity, Inclusion + Social Equity + Sustainability Social Responsibility | Curaleaf | Cannabis with Confidence We believe in taking corporate and social responsibility very seriously, from our educational outreach to national partnerships, state-wide initiatives and local causes. Giving back to the communities where we operate is important to us, and helps to change old attitudes by showing the positive impact of cannabis in creating jobs, changing lives, and helping local communities.
We educate. We advocate. We give.
The Dispensary Manager ensures that the dispensary department operations are in compliance with the DOH and internally approved Standard Operating Procedures (SOP’s). The Dispensary Manager collaborates with the VP of Retail Sales and leadership team to develop, document and implement practices, policies, and strategies that support a performance and results-driven culture.
Essential Duties and Responsibilities
Maintains highest level of presentation, customer service, and compassion to all patients
Responsible for managing the dispensary department in a manner that supports the organizations mission
Provide departmental leadership to assure that all departmental operations such as admissions, patient consulting, product dispensing, cash management, inventory management, inventory auditing, outreach, marketing and ordering are functioning with integrity and in the most cost efficient, compassionate and compliant manner
Performing monthly, quarterly and annual sales reviews and provide suggestions for improvement to the Executive Director
Responsible for ensuring vigilance, adherence and departmental compliance with the Medical Use of Marijuana Program and HIPPA regulations including but not limited to confidentiality, training, patient record keeping, submissions of reports, preparation of policies and procedures, acting as a departmental contact person for regulators and law enforcement personnel
Reviewing, maintaining and updating all departmental SOP’s and assuring that any changes are communicated to employees and the most recent SOP versions are available 24/7 for planned and unplanned audits by regulators and organization management
Overseeing and ensuring cash management procedures are being followed including, transacting, opening, closing, depositing, reporting, maintaining and reconciling cash with all departmental SOP’s
Practice policies and procedures related to the protection of personal and sensitive data must be adhered to at all times and only divulged to authorize persons
Assists the Regional Manager in maintaining all regulatory licenses and renewals
Responsible for ensuring all employees state registration identification cards are renewed each year
First point of departmental contact with State and Local regulatory representatives
Responsible for leading and complying with planned and unplanned quarterly audits / inspections
Inventory Control and Management
Creating new product and price points for cannabis products and paraphernalia products
Ensuring proper management of pre-packaged inventory and inventory movement between the vault and dispensing stations
Overseeing and ensuring nightly audits & 30-day audits are being conducted in conjunction with all departments
Responsible for organizing regular meetings with suppliers to optimize discounts and achieve the best pricing in the market
Marketing and Outreach
Organize and lead guest tours and maintaining relationships with physicians, patients, politicians and professionals in the community that we serve
Responsible for ongoing education and outreach program relating to medical cannabis for the benefit of member patients
Responsible for maintaining all social media content in a professional way that portrays a best in class company image
Coordinate on the success of promotions, coupon and recommend future promotions and sales
Measure customer satisfaction through surveys and interviews
Responsible for the preparation of content for all educational materials and presentations
Partners with the Human Resources Director in reviewing salaries, writing appraisals, and disciplinary actions when required
Responsible for resolving day to day employee benefits administration issue
Planning & coordination of staff meetings and company sponsored events
Education and/or Experience
Bachelor’s Degree in business, management, or related areas
Experience working in a heavily regulated industry; 5-7 years in progressively responsible retail experience, including at least three years in a management position
Proficient computing skills
Innate desire to achieve success and a work ethic to match
Ability to critically think and problem solve without direction
High level of integrity
Work may require prolonged sitting/standing, some bending, stooping and stretching
Requires eye-hand coordination and manual dexterity sufficient to operate a cash register, photocopier, telephone, calculator and other office equipment. Requires normal range of hearing. Requires close vision with the ability to see color and adjust focus
Occasionally lifting up to 30 pounds
Curaleaf is an Equal Employment Opportunity Employer
Curaleaf is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
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Cannabis with confidence